Returns & Refunds

Thanks for shopping at Florida Decor.

Returns

Please notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.

Products/Items should be UNUSED.

Products should be returned in their original packaging along with the original price tags, labels and invoices.

It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

You have 7 calendar days to return an item from the date you received it. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over Rs.5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at floridadressyourhome@gmail.com.

How to Return Your Item

To return an item to us, please mail it to the following address:

K SURJIT ENTERPRISES

7/12, Ground Floor, East Patel Nagar, NEW DELHI - 110008

Mail: floridadressyourhome@gmail.com.

Phone: 88007 32425

You can also contact us if you have any questions.